Blog

News and views on all things Simply66

[Simply66’s big list of things your business does better with our call answering services…](/content/simply66s-big-list-of-things-your-business-does-better-with-our-call-answering-services/ "Simply66’s big list of things your business does better with our call answering services…"/index.html)

Does this sound a bit like your business? Growing businesses are often exciting places to work. The cut and thrust of sales people making deals; the throb of order fulfilment; the hubbub of activity...

[Is your business at risk of becoming a victim of its own success?](/content/is-your-business-at-risk-of-becoming-a-victim-of-its-own-success/ "Is your business at risk of becoming a victim of its own success?"/index.html)

High-priority tasks not done and deadlines missed As a natural consequence of business success, companies often need to expand as their customer base grows. For many, managing the ever-increasing...

[Jumpstart efficiency in 2024 with Simply66 virtual receptionist services](/content/jumpstart-efficiency-in-2024-with-simply66-virtual-receptionist-services/ "Jumpstart efficiency in 2024 with Simply66 virtual receptionist services"/index.html)

Transform your business efficiency and fuel growth in 2024 with Simply66's virtual receptionist services. From automated Electronic Receptionist to personalised Live Receptionist support, experience...

[The importance of an impeccable voice channel in the age of digital customer service](/content/the-importance-of-an-impeccable-voice-channel-in-the-age-of-digital-customer-service/ "The importance of an impeccable voice channel in the age of digital customer service"/index.html)

The proliferation of digital service channels In today’s fast-paced business world, technology has empowered many companies to get more done with less. Technology, particularly automation, has...

[Boosting business growth with outsourced live receptionists](/content/boosting-business-growth-with-outsourced-live-receptionists/ "Boosting business growth with outsourced live receptionists"/index.html)

The smaller the business, the more hats you wear… Running a small business usually means you need to fulfil multiple roles. With increasing size, you can become more focused as increasing headcount...

[More employees work hybrid or remote so a Simply66 virtual receptionist makes good business sense!](/content/more-employees-work-hybrid-or-remote-so-a-simply66-virtual-receptionist-makes-good-business-sense/ "More employees work hybrid or remote so a Simply66 virtual receptionist makes good business sense!"/index.html)

A strategic shift: The rise of call answering services in the post-covid era One of the most fundamental changes of recent times has been the normalization and widespread acceptance of increased...

[What’s the difference between a virtual receptionist and a live virtual receptionist service?](/content/whats-the-difference-between-a-virtual-receptionist-and-a-live-virtual-receptionist-service/ "What’s the difference between a virtual receptionist and a live virtual receptionist service?"/index.html)

Confused about the difference between a virtual receptionist and a live virtual receptionist service? Our blog provides a clear distinction between the two terms commonly used in outsourced telephone...

[Outsourced telephone answering services and virtual receptionist services](/content/outsourced-telephone-answering-services-and-virtual-receptionist-services/ "Outsourced telephone answering services and virtual receptionist services"/index.html)

Discover the benefits of Simply66's outsourced telephone answering services and virtual receptionist services. Improve productivity and provide exceptional customer experiences....

[Better meet the expectations of today’s more demanding customers with Simply66](/content/better-meet-the-expectations-of-todays-more-demanding-customers-with-simply66/ "Better meet the expectations of today’s more demanding customers with Simply66"/index.html)

The rise of the more demanding customer Let’s face it! Today’s customers are more demanding than ever. Rather than polite acceptance by previous generations of B2C and B2B customers of the...

[Squaring the circle of value: Getting more value from employees](/content/squaring-the-circle-of-value-getting-more-value-from-employees/ "Squaring the circle of value: Getting more value from employees"/index.html)

Discover how Simply66's answering services can help businesses reduce cost overheads while allowing employees to focus on high-value...